Integrating Your Cloud Call Center Is A Must!
Rapidly reduce call handle times, increase agent productivity, improve customer satisfaction, and increase conversions. DCDial thoughtfully designed DCDial’s CRM integration solutions as an intuitive interface that automates CTI screen pops, caller identification, routing, caller history and data, displays, and more!
Leading Cloud APIs
Zendesk
Salesforce
Oracle Cloud
NetSuite
Microsoft
Custom CRM
Zendesk
Zendesk helpdesk customers generate an impressive 86% customer service satisfaction rate. To optimize your call center, you must select CRM software integrated to support your success.
Salesforce
Salesforce is designed to increase conversions by 32%, sales by 27%, customer satisfaction by 34%, and deployment by 56% or more, but you will achieve none of these perks if not properly integrated with your CRM
Salesforce
Salesforce is designed to increase conversions by 32%, sales by 27%, customer satisfaction by 34%, and deployment by 56% or more, but you will achieve none of these perks if not properly integrated with your CRM
Oracle Cloud
Designed with multichannel call centers in mind, Oracle Cloud simplifies workflow and provides flexible service solutions. Integrate with your DCDial CRM solutions to optimize your contact center.
NetSuite
As one of the top ERP systems in the world, NetSuite provides you with a customer service platform that allows you to manage all aspects of your business. Integrate with your contact center CRM for a single solution to all your business needs
NetSuite
As one of the top ERP systems in the world, NetSuite provides you with a customer service platform that allows you to manage all aspects of your business. Integrate with your contact center CRM for a single solution to all your business needs
Custom CRM
DCDial’s goal is to meet all your call center software needs, which is why we support integration for custom and proprietary CRMs and Cloud APIs.
Microsoft Dynamics
Microsoft delivers a roadmap for success within an intuitive interface. Minimize agent training with a familiar CRM solution and impress your callers with seamless communication.
Microsoft Dynamics
Microsoft delivers a roadmap for success within an intuitive interface. Minimize agent training with a familiar CRM solution and impress your callers with seamless communication.
